Reduce staff absence and labour turnover problems by reorganising jobs to provide more satisfaction for employees.
RECIPE FOR SUCCESS INGREDIENT CARD
Ingredient
Find Your Dream Team
Question:
How to reduce staff absence and labour turnover?
Answer:
Job satisfaction is believed to be related to both absence and labour turnover. An employee who is bored or unhappy with the job is much more likely to be repeatedly absent or to leave the job. Experience shows that absence rates can be affected by:
Management style
Your management presence can have a tremendous impact on how comfortable your employees feel on the job. Are you too abrupt? Are your decisions about staff matters consistent or are you erratic and unpredictable? Are you too lenient? What is the atmosphere like in your business?
Physical working conditions
Are temperatures comfortable to work in? If people have to work in extreme temperatures, do you provide appropriate protection and clothing? Is the working place as clean and well organised as the operations allow? Is there enough space for each worker?
Productivity
Is the pressure of production unreasonably high? Are there enough rest periods to allow highly pressured workers to relax? Is the pace too slow?
Working hours
You may need to be more flexible in your arrangements. For example, would some of your staff appreciate a four-day week or flexible working hours?
Employee’s attitude
The employee may lack interest in the job, or may not need to earn a full salary to meet personal commitments
All of these factors need to be considered carefully and sensitively if you are to uncover the reasons for your absence rates.
Method
Your staff can be your most expensive and your most valuable asset.
Finding the right staff is very important because they represent your business.
Good staff can help you to create a warm, welcoming atmosphere.
Poor staff can scare away your customers.