It is of no use for a restaurant owner or caterer to develop a purchasing process, if the food procedure cannot be fully serviced by efficient and competent suppliers, so it is important to build good supplier relationships.
RECIPE FOR SUCCESS INGREDIENT CARD
Ingredient 3: Protect Your Food Business
Question:
How do you build good supplier relationships?
Answer:
5 tips for negotiating the best deal with suppliers are:
- Purchase goods at prices that are fair to both the business and the supplier.
- Obtain goods that are consistent in quality, have stable prices, and have a reliable delivery.
- Have supplies delivered at convenient times.
- Develop a good relationship with suppliers to obtain relevant and up-to-date information.
- Work efficiently with the suppliers as needed on a day-to-day basis.
It is always a good idea to discuss suppliers with other restauranteurs and caterers to find out:
- Was the delivery as per the quotation?
- Was the staff helpful?
- Did the goods arrive undamaged and in appropriate packaging?
- Was the invoice accurate and was the supplier honest and ethical?
- Was the after-sales service and response to warranty adequate?
Suppliers are vital to the success of your business. Reliable, honest suppliers will make it easier for you to run your business efficiently.
If you are starting a new business you will obviously need to find suppliers. But even if you are currently in business, or buying an existing business, you may still need to search for potential new suppliers. It is bad practice to continue to buy from present suppliers without investigating whether they are still competitive. At certain times, you may also wish to search for new products or equipment that you have not previously purchased.
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